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This step-by-step guide will help you identify and understand the problem you're experiencing with your discount.
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My discount is not calculated correctly
My discount doesn't apply
I don't know how to set my discountThe validity date of a voucher must be indicated when it is created.
When a voucher is won, the system records the voucher's validity date at time T.
If the validity date is changed after the winning date, the validity period of the voucher allocated to the customer will not be modified.
Once a discount or voucher has been won or awarded to a customer, it is impossible to delete it from the customer's account.
